1. Information we collect
Depending on how you interact with HogeyTech, we may collect:
- Name, company or organization, email address, phone number, and other contact information.
- Project requirements, technical information, support requests, and communications.
- Client portal account and authentication information.
- Invoice, billing, payment status, transaction reference, and accounting information.
- Website and service usage information such as IP address, browser information, device information, pages viewed, and server logs.
- Information you voluntarily provide while requesting or receiving services.
2. How we use information
We may use information to:
- Respond to inquiries and provide estimates, proposals, and services.
- Create and administer client accounts.
- Deliver software, website, hosting, infrastructure, IT, and consulting services.
- Provide technical and customer support.
- Create invoices, process payments, maintain transaction records, and administer billing.
- Maintain, secure, troubleshoot, and improve our systems and services.
- Detect abuse, fraud, unauthorized activity, or security incidents.
- Meet legal, accounting, tax, contractual, and regulatory obligations.
3. Payments and Stripe
HogeyTech may use third-party payment processors, including Stripe, to securely process payments.
When you make a payment through a third-party payment processor, payment information is submitted to that provider and is subject to the provider's own privacy and security practices.
HogeyTech may receive and retain transaction-related information such as payment status, amount, date, payment method type, processor reference, customer identifier, and other information needed for billing and accounting.
4. Client portal
If you use the HogeyTech client portal, we may maintain information necessary to provide your account, invoices, payments, service records, communications, and other client functionality.
You are responsible for protecting your login credentials and should notify HogeyTech if you believe your account has been accessed without authorization.
5. When information may be shared
We do not sell personal information.
We may disclose information to:
- Hosting, infrastructure, email, analytics, security, payment, and other service providers that help operate our business.
- Professional advisers such as accountants, insurers, or legal counsel when reasonably necessary.
- Government authorities or other parties when required by applicable law or valid legal process.
- A successor organization in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.
6. Cookies and similar technologies
Our website may use cookies, local storage, server logs, and similar technologies for necessary site functionality, preferences, security, and analytics.
Additional information is available in our Cookie Policy.
7. Security
HogeyTech uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and accounting records, resolving disputes, enforcing agreements, and complying with legal obligations.
9. Third-party services
HogeyTech services may integrate with or link to third-party products, websites, hosting providers, payment processors, domain registrars, communications platforms, and other services.
Those third parties operate under their own terms and privacy policies.
10. Your privacy rights
Depending on applicable law and your location, you may have rights concerning personal information we maintain about you, including rights to request access, correction, deletion, restriction, or other appropriate action.
Some information may need to be retained where required for legitimate business, contractual, accounting, tax, security, or legal purposes.
11. Children's privacy
HogeyTech's business services are not directed to children, and we do not knowingly solicit personal information from children through our business website or client portal.
12. Changes to this policy
We may revise this Privacy Policy as our services, technology, or legal obligations change. The date at the top of this page identifies the most recent revision.
13. Contact HogeyTech
Questions or requests concerning this Privacy Policy can be directed to:
HogeyTech
Privacy questions:
service@hogeytech.com
Phone:
(323) 834-9919